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Achieving Equality of Service Response: an Action Research Approach to Tackling Institutional Racism

Woodger, David and Cowan, Jim. 2006. Achieving Equality of Service Response: an Action Research Approach to Tackling Institutional Racism. Research Policy and Planning, 24(2), pp. 73-90. ISSN 0264-519X [Article]

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Abstract or Description

This is an empirical study of the use of critical or emancipatory action research in seeking to challenge institutional racism and achieve equality of response by health professionals in two NHS trusts in their day-to-day work with both black and white patients. The project worked in its first stage with 53 managers and staff. In its second stage, we engaged with 30 black patients of the services provided by the trusts. In the third stage about 100 staff that were central to delivering mainstream services became engaged in six self-learning groups. All three stages contributed to a powerful re-shaping of practitioner-patient relationships. Moreover, as the project
ended, these engaged practitioners and managers set about re-shaping important institutional realities.

Item Type:

Article

Departments, Centres and Research Units:

Social, Therapeutic & Community Engagement (STaCS)

Dates:

DateEvent
2006Published

Item ID:

14936

Date Deposited:

17 Nov 2015 15:03

Last Modified:

11 Jul 2017 10:14

Peer Reviewed:

Yes, this version has been peer-reviewed.

URI:

http://research.gold.ac.uk/id/eprint/14936

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