Designing for Consumer Search Behaviour

Russell-Rose, Tony and Makri, Stephann. 2012. 'Designing for Consumer Search Behaviour'. In: HCIR 2012. Cambridge, United States 4 – 5 October 2012. [Conference or Workshop Item]

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Abstract or Description

In order to design better search experiences, we need to understand the complexities of human information-seeking behaviour. In this paper, we propose a model of information behavior based on the needs of users of consumer-oriented websites and search applications. The model consists of a set of search modes that that users employ to satisfy their information search and discovery goals. We present design suggestions for how each of these modes can be supported in existing interactive systems, focusing in particular on those that have been supported in interesting or novel ways.

Item Type:

Conference or Workshop Item (Paper)

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4 October 2012Published

Event Location:

Cambridge, United States

Date range:

4 – 5 October 2012

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Date Deposited:

26 Oct 2020 11:44

Last Modified:

06 Jul 2021 09:30


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