Interaction with a TV Companion App as Synopsis and Supplement

Dowell, John and Anstead, Edward. 2017. 'Interaction with a TV Companion App as Synopsis and Supplement'. In: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems. Denver, United States May 2017. [Conference or Workshop Item]

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Abstract or Description

Television companion apps on tablets and smartphones provide interactive content synchronized with TV shows. A key design question raised by this novel, multi-display, multimedia interface is whether the app’s role is to be a synopsis of the show or a supplement. In other words, should the app help viewers better follow what they are watching on TV, or offer additional enriching content to respond to interest created by the show? We developed a companion app for a documentary with both synoptic and supplementary content. A laboratory study with 28 participants examined the effect of these different types of content on the experience of using the companion and the effect on engagement with the show in terms of participants’ recall. Engagement with the show was not affected by supplementary content in the app but coordinated viewing of both screens was more difficult. Design guidelines evident from these results are discussed.

Item Type:

Conference or Workshop Item (Paper)

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1 December 2016Accepted
6 May 2017Published

Event Location:

Denver, United States

Date range:

May 2017

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Date Deposited:

28 Aug 2018 15:54

Last Modified:

20 Feb 2020 09:33


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