A Falling of the Veils: Turning Points and Momentous Turning Points in Leadership and the Creation of CSR

Hemingway, Christine A. and Starkey, Ken. 2018. A Falling of the Veils: Turning Points and Momentous Turning Points in Leadership and the Creation of CSR. Journal of Business Ethics, 151(4), pp. 875-890. ISSN 0167-4544 [Article]

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Abstract or Description

This article uses the life stories approach to leadership and leadership development. Using exploratory, qualitative data from a Forbes Global 2000 and FTSE 100 company, we discuss the role of the turning point (TP) as an important antecedent of leadership in corporate social responsibility. We argue that TPs are causally efficacious, linking them to the development of life narratives concerned with an evolving sense of personal identity. Using both a multi-disciplinary perspective and a multi-level focus on CSR leadership, we identify four narrative cases. We propose that they helped to re-define individuals’ sense of self and in some extreme cases completely transformed their self-identity as leaders of CSR. Hence, we also distinguish the momentous turning point (MTP) that created a seismic shift in personality, through re-evaluation of the individuals’ personal values. We argue that whilst TPs are developmental experiences that can produce responsible leadership, the MTP changes the individuals’ personal priorities in life to produce responsible leadership that perhaps did not exist previously. Thus, we appropriate Maslow’s (Religions, values and peak experiences, Penguin, New York, 1976, p 77) metaphorical phrase ‘A falling of the veils’ from his discussion of peak and desolation experiences that produce personal growth. Using a multi-disciplinary literature from social theory (Archer in The reflexive imperative in late modernity, Cambridge University Press, Cambridge, 2012) moral psychology (Narvaez, in: Narvaez, Lapsley (eds) Personality, identity and character: explorations in moral psychology, Cambridge University Press, New York, 2009) and social psychology (Schwartz, in: Mikulincer, Shaver (eds) Prosocial motives, emotions, and behaviour: the better angels of our nature, American Psychological Association, Washington, 2010), we present a theoretical model that illustrates the psychological process of the (M)TP, thus contributing to the growing literature on the microfoundations of CSR.

Item Type:


Identification Number (DOI):



CSR, Ethnography, Leadership, Life narrative, Moral psychology, Prosocial behaviour Qualitative research Serendipity Sustainability Turning points

Departments, Centres and Research Units:

Institute of Management Studies


24 July 2017Accepted
24 August 2017Published Online
September 2018Published

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Date Deposited:

25 Aug 2022 12:28

Last Modified:

25 Aug 2022 12:29

Peer Reviewed:

Yes, this version has been peer-reviewed.



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