The role of acceptance and job control in mental health, job satisfaction, and work performance

Bond, Frank W. and Bunce, David. 2003. The role of acceptance and job control in mental health, job satisfaction, and work performance. Journal of Applied Psychology, 88(6), pp. 1057-1067. ISSN 0021-9010 [Article]


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Abstract or Description

Acceptance, the willingness to experience thoughts, feelings and physiological sensations without having to control them or let them determine one's actions, is a major individual determinant of mental health and behavioral effectiveness in a more recent theory of psychopathology. This 2-wave panel study examined the ability of acceptance also to explain mental health, job satisfaction, and performance in the work domain. The authors hypothesized that acceptance would predict these 3 outcomes 1 year later in a sample of customer service center workers in the United Kingdom (N = 412). Results indicated that acceptance predicted mental health and an objective measure of performance over and above job control, negative affectivity, and locus of control. These beneficial effects of having more job control were enhanced when people had higher levels of acceptance. The authors discuss the theoretical and practical relevance of this individual characteristic to occupational health and performance.

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Pre-print version. The following statement is included at the request of the publisher: 'this article may not exactly replicate the final version published in the APA journal. It is not the copy of record.'


Acceptance, mental health, job satisfaction, performance, work, occupational health

Departments, Centres and Research Units:

Institute of Management Studies



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Date Deposited:

11 Aug 2008 12:22

Last Modified:

29 Apr 2020 15:27

Peer Reviewed:

Yes, this version has been peer-reviewed.


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