Examining the Formation of Swift Trust within a Scientific Global Virtual Team

Murthy, Dhiraj; Rodriguez, A. and Lewis, J.. 2013. 'Examining the Formation of Swift Trust within a Scientific Global Virtual Team'. In: System Sciences (HICSS), 2013 46th Hawaii International Conference on. Hawaii, United States. [Conference or Workshop Item]

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Abstract or Description

This study examines the development of trust within a 77 member global virtual team, "SciTeam", tasked with organizing a scientific conference. A dedicated discussion board space was created within a virtual scientific organization platform (on which team members from around the world interacted). The task included logistics, scheduling, and content components. We studied the team using a 'swift trust' framework, ideal for task-oriented geographically displaced communities in which strangers work together to complete an assigned task. A mixed methods approach allowed us to develop qualitatively-derived hypotheses which we quantitatively tested. A unique finding was that while we could discern team member's particular posting habits (social or task-oriented), a user's impact upon the forum along the axes of trust and sociability was more strongly determined by their overall activity than by a user's propensity to engage in trust or social behavior.

Item Type:

Conference or Workshop Item (Paper)

Keywords:

Virtual groups,Discussion forums,Encoding,Message systems,Statistical analysis,Educational institutions,Logistics,organizations,global virtual teams,swift trust,online science,online trust

Departments, Centres and Research Units:

Sociology

Dates:

DateEvent
January 2013Published

Event Location:

Hawaii, United States

Item ID:

9320

Date Deposited:

31 Oct 2013 11:21

Last Modified:

18 Feb 2014 09:52

URI:

http://research.gold.ac.uk/id/eprint/9320

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