Items Authored/Edited by Stagno, Emanuela
Up a level |
Number of items: 2.
Article
Barone, Ada Maria; Stagno, Emanuela and Donato, Carmela.
2023.
Call it robot: anthropomorphic framing and failure of self-service technologies.
Journal of Services Marketing,
ISSN 0887-6045
[Article]
(In Press)
Book