Russell-Rose, Tony and Makri, Stephann. 2012. 'Designing for Consumer Search Behaviour'. In: HCIR 2012. Cambridge, United States 4 – 5 October 2012. [Conference or Workshop Item]

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Abstract or Description

In order to design better search experiences, we need to understand the complexities of human information-seeking behaviour. In this paper, we propose a model of information behavior based on the needs of users of consumer-oriented websites and search applications. The model consists of a set of search modes that that users employ to satisfy their information search and discovery goals. We present design suggestions for how each of these modes can be supported in existing interactive systems, focusing in particular on those that have been supported in interesting or novel ways.

Item Type:	Conference or Workshop Item (Paper)
Departments, Centres and Research Units:	Computing
Dates:	Date Event 4 October 2012 Published
Event Location:	Cambridge, United States
Date range:	4 – 5 October 2012
Item ID:	29380
Date Deposited:	26 Oct 2020 11:44
Last Modified:	06 Jul 2021 09:30
URI:	https://research.gold.ac.uk/id/eprint/29380

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