Mid-Air Haptic Feedback Improves Implicit Agency and Trust in Gesture-Based Automotive Infotainment Systems: a Driving Simulator Study

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Evangelou, George; Georgiou, Orestis; Brown, Eddie; Hine, Nick and Moore, James W.. 2024. 'Mid-Air Haptic Feedback Improves Implicit Agency and Trust in Gesture-Based Automotive Infotainment Systems: a Driving Simulator Study'. In: 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI '24). Stanford, CA, United States 22–25 September 2024. [Conference or Workshop Item]

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Official URL: https://dl.acm.org/doi/10.1145/3640792.3676882

Abstract or Description

Gesture-based interactions for automotive infotainment systems pose advantages over touchscreens such as alleviating the visual field. While the focus of these advantages is on improving the driving task, it is also important that a user feels in control and perceives influence over the in-vehicle system. This is known as the user’s sense of agency in psychology, and sensory feedback is a key aspect. The current study involved a dual-task driving (simulator) and gesture-controlled infotainment interaction, accompanied by mid-air haptic or audio feedback. With 30 participants, we utilized an experimental approach with implicit and explicit measures of agency, as well as trust and usability. Results illustrated no difference in explicit judgements of agency, however mid-air haptic feedback improved the implicit feeling. More trust was also reported in the system with mid-air haptics. Our findings provide empirical evidence for mid-air haptics fostering user agency and trust in gesture-based automotive UI.

Item Type:

Conference or Workshop Item (Paper)

Identification Number (DOI):

https://doi.org/10.1145/3640792.3676882

Additional Information:

This research was supported by UKRI with ESRC SeNSS. Grant number: 2238934. OG acknowledges support from the EU Horizon 2020 research and innovation program under grant agreement No 101017746.

Keywords:

agency, trust, mid-air haptics, gesture, infotainment, driving simulator

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