Robertson, Rachel Siow; George, Jennifer and Johnson, Matthew. 2023. MIIND and HEART: Measuring and designing for thicker qualities of user experience. International Conference on Computer Ethics, 1(1), [Article]

Text Siow+Robertson.pdf - Published Version Download (361kB)

Abstract or Description

In this paper, we discuss our interdisciplinary approach to developing a new framework for evaluating how design elements of digital technologies interact with joy in user experience. We explain why this framework is needed, given a distinction between thin and thick engagement in user experience. We elaborate on our framework in light of four case studies we conducted or supervised, showing how cognitive and normative elements of user experience might be better engaged with in UX frameworks, and in the design and use of technology more generally.

Item Type:	Article
Keywords:	User experience, positive affect, joy, attitudes, survey, metrics, digital platforms, HaTS, HEART
Related URLs:	Author
Departments, Centres and Research Units:	Computing
Dates:	Date Event 10 May 2023 Published
Item ID:	38605
Date Deposited:	18 Mar 2025 15:09
Last Modified:	24 Mar 2025 16:52
Peer Reviewed:	Yes, this version has been peer-reviewed.
URI:	https://research.gold.ac.uk/id/eprint/38605

View statistics for this item...

Edit Record (login required)