Spurring or Blurring Professional Standards? The Role of Digital Technology in Implementing Journalistic Role Ideals in Contemporary Newsrooms

Mothes, Cornelia; Mellado, Claudia; Boudana, Sandrine; Himma, Marju; Nolan, David; McIntyre, Karen; Kozman, Claudia; Hallin, Daniel C.; Amiel, Pauline; Brin, Colette; Katherine Chen, Yi-Ning; Davydov, Sergey; De Maio, Mariana; Dingerkus, Filip; El-Ibiary, Rasha; Frías Vázquez, Maximiliano; Glück, Antje; Garcés-Prettel, Miguel; Luisa Humanes, María; Lecheler, Sophie; Lee, Misook; I-Hsuan Lin, Christi; Márquez-Ramírez, Mireya; Maza-Córdova, Jorge; Mazzoni, Marco; Mick, Jacques; Milojevic, Ana; Navarro, Cristina; Olivera Pérez, Dasniel; Pizarro, Marcela; Quinn, Fergal; Sarasqueta, Gonzalo; Skjerdal, Terje; Stępińska, Agnieszka; Szabó, Gabriella and Van Leuven, Sarah. 2025. Spurring or Blurring Professional Standards? The Role of Digital Technology in Implementing Journalistic Role Ideals in Contemporary Newsrooms. Journalism & Mass Communication Quarterly, 102(1), pp. 88-119. ISSN 1077-6990 [Article]

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Abstract or Description

This study examines the perceived relevance and implementation of competing normative ideals in journalism in times of increasing use of digital technology in newsrooms. Based on survey and content analysis data from 37 countries, we found a small positive relationship between the use of digital research tools and “watchdog” performance. However, a stronger and negative relationship emerged between the use of digital audience analytics and the performance of “watchdog” and “civic” roles, leading to an overall increase in conception–performance gaps on both roles. Moreover, journalists’ use of digital community tools was more strongly and positively associated with “infotainment” and “interventionism.”

Item Type:

Article

Identification Number (DOI):

https://doi.org/10.1177/10776990241246692

Keywords:

news quality; role conception; role performance; audience metrics

Dates:

DateEvent
22 June 2024Published Online
March 2025Published

Item ID:

39518

Date Deposited:

04 Sep 2025 15:15

Last Modified:

04 Sep 2025 21:50

URI:

https://research.gold.ac.uk/id/eprint/39518

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