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Improving Video Mediated Communication with Orchestration

Groen, Martin; Ursu, Marian F.; Falelakis, Manolis; Michalakopoulos, Spiros and Gasparis, Epameinondas. 2012. Improving Video Mediated Communication with Orchestration. Journal of Computers in Human Behaviour, 28(5), pp. 1575-1579. ISSN 0747-5632 [Article]

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Abstract or Description

Video-mediated communication (VMC) has become a popular communication medium. However, research to date suggests that the inherent constraints of VMC impair effective and efficient communication and task performance. We propose that these negative findings could be attributed to how the technology was used and propose the novel concept of communication orchestration aimed at mitigating some of the signaled limitations. Orchestration is a selection process for displaying information that is deemed relevant for accomplishing an effective and efficient task performance and communicative experience. We report an experiment that confirmed this suggestion. The results indicate that orchestration could be an important novel feature to aid humans when communicating via VMC, but also suggest that there is potential for further improvements in orchestration.

Item Type:

Article

Identification Number (DOI):

https://doi.org/10.1016/j.chb.2012.03.019

Departments, Centres and Research Units:

Computing

Dates:

DateEvent
2012Published

Item ID:

16210

Date Deposited:

11 Jan 2016 14:44

Last Modified:

11 Jan 2016 14:44

Peer Reviewed:

Yes, this version has been peer-reviewed.

URI:

http://research.gold.ac.uk/id/eprint/16210

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