Accessibility statement for Goldsmiths Research Online

This website is run by Goldsmiths, University of London. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of Goldsmiths Research Online are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • some images (including linked images) do not have alternative text descriptions
  • some form controls do not have an associated label

More details about areas of Goldsmiths Research Online that are not fully accessible can be found below in the 'Non compliance with the accessibility regulations' section of this statement.

What to do if you cannot access parts of this website

Please call or email via:
  • call + 44 (0) 20 7919 7166 (Please note that the phone line may not be monitored at all times due to the covid-19 pandemic.)
  • email gro@gold.ac.uk

We’ll consider your request and get back to you in 3 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Goldsmiths Research Online team: gro@gold.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone

Information about contacting the team can be found on the contact us page.

Technical information about this website’s accessibility

Goldsmiths, University of London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • Some images, including linked images, do not have any alternative texts associated with them.
  • Some form controls do not have associated names.
  • Some pages contain very small text.
  • Some pages contain layout tables, which may be diffiult to navigate with screen readers.
  • Some pages contain javascript jump menus, which may make navigating the website by keyboard difficult.
  • These issues will be resolved in a planned upgrade to this repository.

    Disproportionate burden

    None of the issues listed above present a disproportionate burden to fix. They will all be resolved as part of a planned upgrade.

    Content that’s not within the scope of the accessibility regulations

    PDFs and other documents

    As Goldsmiths Research Online is an open access research repository, the principal content made available to users are research outputs such as articles, papers, posters and reports, many of which are PDF documents. Many PDF documents, especially older ones, are not fully accessible to screen reader software and do not contain other common accessibility features. In particular:

    • many documents, especially older ones, do not conform to the PDF/A archiving format.
    • many lack bookmarks or document titles, therefore failing to meet WCAG 2.1 success criteria 2.4.5 and 2.4.2.
    • many discuss scientific or scholarly concepts which may be abbreviated with no mechanism for discovering the meaning of the abbreviations, or unusual words arising from scholarly discourse without definitions. These issues each fail WCAG 2.1 criteria 3.1.4 and 3.1.1 respectively.
    • there may be some documents that fail to specify their human language, thereby failing WCAG 2.1 success criterion 3.1.1.
    • many documents may not reflow satisfactorily. This fails WCAG 2.1 success criterion 1.4.10.

    What we’re doing to improve accessibility

    Our Accessibility Roadmap shows how and when we plan to improve accessibility on this website.

    Preparation of this accessibility statement

    This statement was prepared on 14/08/2020. It was last updated on 26/10/2020.

    This website was last tested on 26/10/2020 The test was carried out by CoSector, University of London.

    We used this method to decide on a sample of pages to test.