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Goldsmiths - University of London

Navigating the contradictions of public service modernisation; the case of community engagement professionals

Mayo, Marjorie C., Hoggett, P. and Miller, C.. 2007. Navigating the contradictions of public service modernisation; the case of community engagement professionals. Policy & Politics, 35(4), pp. 667-681. ISSN 03055736 [Article]

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Abstract or Description

A commitment to public service reform has been a guiding theme of Labour administrations in Britain since 1997. These modernisation policies and practices formed the context for our research, using psychosocial approaches to analyse the contradictory impacts of modernisation agendas on social development workers' motivations, professional values and the ways in which they identified and addressed ethical dilemmas in their work. Professionals responded to modernisation agendas in varying ways. While some welcomed the changes, others raised concerns, posing questions for the future about the potential impact on the motivations and values of the next generation of public service professionals.

Item Type: Article
Identification Number (DOI): 10.1332/030557307782453038
Departments, Centres and Research Units: Social, Therapeutic & Community Studies (STaCS) > Social Work
Item ID: 1842
Date Deposited: 12 Mar 2009 15:42
Last Modified: 07 Dec 2012 12:51
URI: http://research.gold.ac.uk/id/eprint/1842

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