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Ethnographic Research 2.0: The potentialities of emergent digital technologies for qualitative organizational research

Murthy, Dhiraj. 2013. Ethnographic Research 2.0: The potentialities of emergent digital technologies for qualitative organizational research. Journal of Organizational Ethnography, 2(1), pp. 23-36. ISSN 2046-6749 [Article]

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Abstract or Description

Purpose – This article aims to present current and potential uses of innovative social research methodologies which harness emergent technologies. This article also seeks to note ethical issues surrounding emergent technologies.

Design/methodology/approach – Specifically, the use of social networking sites (SNS) such as Facebook as well as their applications will be explored. The use of iPhones as data gathering devices will also be explored as an example of the utility of ubiquitous technologies to ethnographic work.

Findings – This paper finds that emergent technologically-mediated ethnographic methods are of potential value to organizational ethnographers and that methodological barriers can be overcome to best leverage new media technologies in organizational ethnography.

Research limitations/implications – This article has not been designed as a comprehensive overview of these social research methods nor as a primer to implement them. Rather, the main purpose of it is to begin to explore their potential applications to organizational research and to raise awareness amongst organizational researchers.

Originality/value – This article is original in its review of emergent digital research methods for qualitative organizational research. It reviews newer technologies and presents cases from the literature to highlight the varied methodological approaches implemented by organizational and other researchers in the field.

Item Type:



Ethnography, Internet, Internet research ethics, Organizational ethnography, Social media, Social networking sites, Ubiquitous computing, Virtual ethnography

Departments, Centres and Research Units:




Item ID:


Date Deposited:

29 Oct 2013 22:48

Last Modified:

18 Feb 2014 09:56

Peer Reviewed:

Yes, this version has been peer-reviewed.


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