Research Online

Logo

Goldsmiths - University of London

We Said … We Did!: A Partnership Approach to Developing Library and Student Support Services

Appleton, Leo and Abernethy, Paul. 2013. We Said … We Did!: A Partnership Approach to Developing Library and Student Support Services. New Review of Academic Librarianship, 19(2), pp. 208-220. ISSN 1361-4533 [Article]

No full text available

Abstract or Description

This article discusses the UK higher education environment and how increasing student expectations have led to students engaging with their academic institutions as partners. The differences between consumerist and partnership models of engagement are discussed and the article includes a UK-based case study which illustrates how effective student partnership relationships and practices can be beneficial for the development and continual improvement of academic library and student support services. The case study provides practical examples of effective partnership initiatives which can be applied to a wider group of university professional services areas.

Item Type:

Article

Identification Number (DOI):

https://doi.org/10.1080/13614533.2013.800766

Keywords:

academic libraries, development, partnership, service improvement, students, support, super-convergence

Departments, Centres and Research Units:

Library

Dates:

DateEvent
1 January 2013Published

Item ID:

20891

Date Deposited:

22 Aug 2017 10:47

Last Modified:

22 Aug 2017 10:47

Peer Reviewed:

Yes, this version has been peer-reviewed.

URI:

http://research.gold.ac.uk/id/eprint/20891

Edit Record Edit Record (login required)